PRISM Automated Observation frozen

[ALPHA_OBS2021]

Good Evening,
Tonight 11/12/24 our team noticed that during an automated observation of an exoplanet, the PRISM automated observation froze. The problem is similar to an issue we reported during flats processing when automated observations would just hang and not perform any additional functions. In this case the automated observations commanded a dome reset, this was successfully completed but when the intern came back noticed that the automated observations was stuck in that configuration and when the intern attempted to release PRISM, it would not release the session. Attached is the event log and the automated observations setup (will be active for 30-days). The intern had to restart the entire session, unfortunately, we missed the exoplanet transit due to this error and will have to wait another 3 days or when the weather clears to try to monitor again.

https://drive.google.com/drive/folders/ ... drive_link

if you need beta testers to test, please let us know, no change in hardware or software. My team reports this is the 10th time automated observations has frozen but the 1st time its frozen during an automated run with images.

Contact info:
ALPHA Observatory
Capitol Technology University
Prof. Mabson
mamabson@captechu.edu

Hardware:
Celestron C11 with hyperstar V11
Mount: CGX Mount
Cameras: ZWO-1600MM and 1290-mini
Pegasus astro box
Celestron focuser
NexDome

PRISM Version: 11.4.19.39

[Cyril Cavadore]

Please share log file.

[ALPHA_OBS2021]

Log file is contained in the google drive link, and I have made it accessible

https://drive.google.com/drive/u/2/fold ... -bi-MIhuen

[Cyril Cavadore]

Sorry we do not use google drive tools. This is forbidden by our policy.
Please use Wetransfer or something similar.
Rgds,